LegalNaytto

Terms of Service

These terms are an agreement between you and Relyt Works LLC, 1925 Lovett Avenue, STE 7 278, Bismarck, North Dakota 58504, United States ("Naytto", "we"). By creating an account you accept them, the Acceptable Use Policy and the Privacy Policy. If you use Naytto for an organization, you accept these terms for it and confirm that you can bind it. Our Data Processing Addendum then applies to personal data we process for it.

The service

Naytto lets you view and control computers on your account from a web browser, through the Naytto app installed on each computer. Features, limits and supported systems are described in the app and may change. We'll give notice before removing a feature you pay for.

Your account

Plans, limits and payment

Plans and prices. Naytto's plans, their prices and their limits are listed at naytto.com/pricing and on your Account page. Plans are per account. Every account starts on the Free plan, with no payment details required, and returns to it when a paid plan ends. The Free plan is for personal, non-commercial use; use for a business or other organization needs a paid plan. Each plan allows a number of computers: past it, only the computers added first can connect. Prices are in US dollars and include tax (see Taxes). Checkout shows the amount in your local currency, converted by Stripe at a rate that includes its conversion fee; you can choose to pay in US dollars instead.

Who sells the plan. Paid plans are sold through Stripe Managed Payments. Stripe, through its Link service, is the reseller and merchant of record: it sells you the plan, takes the payment, and sends your receipts, under its own terms for buyers, which it shows at checkout. Your statement shows the charge as coming from Link with Naytto's name. We never receive your full card details.

Taxes. Prices include any sales tax, VAT, GST or similar tax that applies where you live, so no tax is added at checkout. Stripe calculates the tax, pays it out of the price, and shows it on your receipt.

Renewal. A plan renews automatically at the end of each monthly or yearly period, at the price then in effect, until you cancel it. We'll email you at least 30 days before a price change applies to your plan; if you don't accept it, you can cancel before it takes effect.

Changing plans. A change takes effect immediately. Moving to a higher plan charges the prorated difference for the rest of the current period; moving to a lower plan credits the prorated difference toward future payments.

Cancellation. You can cancel at any time from the Account page. Your plan keeps working until the end of the period you've paid for, then renewal stops and your account returns to the Free plan, with its limits. Your computers stay on your account and are never stopped, and sessions already open keep running. Deleting your account cancels the plan immediately.

Failed payments. If a renewal payment fails, the plan keeps working for a grace period of 7 days. If payment still hasn't succeeded after that, your account is on the Free plan, with its limits, until it does.

Refunds and withdrawal. As the reseller, Stripe handles refund and withdrawal requests under its terms for buyers and the law that applies to you. If you are a consumer in the EU or the UK, you have a right to withdraw from a purchase within 14 days, as your law provides.

Limits. Each plan limits the number of computers, how many you can be connected to at once, and private relay traffic per calendar month (UTC). During an account's first week, stricter limits apply to prevent abuse. Your Account page shows your limits and usage. When you reach a limit, new connections wait; sessions already open keep running. Relay traffic limits reset on the 1st of each month (UTC).

Your content

What appears on your computers stays yours. Session content is encrypted between your browser and your computer, doesn't pass through Naytto's servers, and is never stored by Naytto (see the Privacy Policy). You give us only the permissions we need to run the service for you.

Availability

We work to keep Naytto available, but it's provided without a guarantee of uninterrupted or error-free operation. A computer can be reached only while it is powered on, online and running the Naytto app. There is no service-level agreement.

Suspension and ending

You can delete your account at any time from the Account page. We may suspend or close accounts that breach these terms or the Acceptable Use Policy, or that create a security risk, with notice where the law requires it and it's practical. When an account ends, its data is deleted as described in the Privacy Policy.

Disclaimers and liability

Naytto is provided "as is" and "as available". To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for all claims relating to Naytto is limited to the greater of the amount you paid us in the 12 months before the claim and US$100.

If you use Naytto for an organization, it will defend and indemnify us against third-party claims arising from its breach of these terms or the Acceptable Use Policy.

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, such as liability for fraud, gross negligence or death or personal injury caused by negligence. Nothing in these terms limits rights consumers have by law.

Law and disputes

These terms are governed by the laws of the State of North Dakota, USA, and disputes go to the state or federal courts located in North Dakota. There is no arbitration clause. If you are a consumer in the EU, the UK or elsewhere, you also keep the protection of the mandatory laws of your country and may bring claims in its courts.

Changes

We'll email you at least 30 days before a material change takes effect. If you keep using Naytto after that, you accept the change. If you don't accept it, you can delete your account.

Contact: privacy@naytto.com. Report abuse to abuse@naytto.com and security issues to security@naytto.com.

Last updated: 2026-09-25.